📌 Shop Address: House 28, Road 9, Nikunjo 2, Khilkhet

Shipping Policy

Last updated: January 05, 2026

Thank you for choosing Turume as your trusted destination for premium fashion accessories. This Shipping Policy outlines the terms and conditions regarding the delivery of products purchased from turume.com.

By placing an order with us, you agree to the terms outlined below.

Order Processing Time

  • Orders are typically processed within 24 hours after confirmation.
  • Custom or engraved products may require an additional 24–48 hours for preparation.
  • Orders are processed on business days (excluding public holidays).

Delivery Methods & Charges

Inside Dhaka

  • Standard delivery via courier (e.g., Pathao)
  • Delivery charge: 70 BDT
  • Estimated delivery time: 24–48 hours

Outside Dhaka

  • Delivery via courier service
  • Delivery charge: 130 BDT
  • Estimated delivery time: 48–72 hours

Delivery times may vary depending on courier operations and location.

Shipping Address Responsibility

Customers are responsible for providing accurate and complete shipping details.

Turume is not responsible for delivery issues caused by incorrect or incomplete address information provided by the customer.

Shipping Restrictions

  • Custom or engraved products may have extended processing times.
  • Customers are responsible for complying with any local shipping regulations applicable in their area.

Delivery Confirmation & Tracking

  • Once your order has been successfully delivered, you may receive confirmation via SMS or phone call from the courier.
  • If tracking is available, customers can track their order through the courier service.

Shipping Delays

While we aim to deliver within the estimated timeframes, delays may occur due to:

  • Weather conditions
  • Public holidays
  • Courier service disruptions
  • High order volume

We appreciate your patience and understanding in such cases.

Returns Due to Non-Delivery

If a product is returned to us due to non-delivery (such as incorrect address or phone number not reachable), the customer will be responsible for additional shipping charges for re-delivery.

Contact Information

If you have any questions about your order or our Shipping Policy, please contact us:

Company Name: Turume
📧 Email: Hello@turume.com
📞 Phone: 01841191180
📍 Address: House 28, Road 9, Nikunjo 2, Khilkhet 1229, Dhaka, Bangladesh

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